Overview
Thank you for shopping at QTcutters. We strive to provide the best products and services to our customers. Please review our refund and return policy below:
No Refund Policy
Please note that we do not accept returns or provide refunds for any products once they have been purchased. All sales are final.
Damaged Packages
In the unlikely event that your package arrives damaged, please follow these instructions to ensure we can assist you properly:
- Take a Picture: Before opening the package, take a clear picture of the damaged item and the packaging.
- Send the Picture: Email the picture to us at info@qtcutters.com within 24 hours of delivery.
- Wait for Instructions: After reviewing the picture, we will provide you with instructions on the next steps.
Please be aware that we will not be able to file a complaint, issue a refund, or reship the product if the picture is not provided before opening the package.
Contact Us
If you have any questions or need further assistance, please contact our customer service team at info@qtcutters.com.
Thank you for your understanding and cooperation.